Terms of service
Last updated: 7 October 2026. These terms are between you and Muhammad Usman, trading as Store Care. They are written to be read.
The service
Store Care is a monthly Shopify maintenance subscription at $99 USD per month. Each month I check your store for speed problems, broken pages, product page quality and missing policy pages, fix what is in scope, and send you a short report. Month one begins with the three most important problems found in your audit.
Billing and cancelling
Every new subscription starts with a 14-day free trial: your card is saved but not charged, and if you cancel before the trial ends you pay nothing. After the trial, billing is monthly in advance through Stripe. You can cancel at any time by emailing me; I cancel the same day, and you will not be billed again. There is no contract and no notice period. Fees already paid for the current month are not refunded unless I failed to deliver the work for that month, in which case I will refund it.
Access to your store
I work through Shopify collaborator access that you approve and can revoke at any time. I will never ask for your password. You confirm you have the authority to grant that access.
What I will not do
Unless you approve it in writing, I will not change prices, discounts, inventory, payment or checkout settings, or delete products or customers. Theme edits are made on a duplicate theme first, and every change is logged with its previous value so it can be reversed.
No guarantee of sales
I fix real problems and document them, but I do not promise a specific increase in sales, traffic or rankings. Results depend on your products, your traffic and many things outside my control.
Out of scope
New builds, redesigns, custom apps, paid advertising and migrations are not part of the subscription. I will quote them separately and never start them without your yes.
Liability
I take care with every change, but to the extent the law allows, my total liability for any claim is limited to the fees you paid in the three months before the claim. I am not liable for indirect or lost-profit losses.
Your data
See the privacy policy.